Api instabilities

Oct 9, 2024 at 1:19pm UTC

Affected services

Plans calculation API (production)

Plans calculation API (staging)

Customer portal (production)

Customer portal (staging)

Backoffice (production)

Backoffice (staging)

Sline Scoring Engine (production)

Sline Scoring Engine (staging)

Resolved
Oct 9, 2024 at 6:39pm UTC

Issue resolved by Heroku.

Created
Oct 9, 2024 at 1:19pm UTC

The API is currently unstable (experiencing frequent timeouts) due to issues with Heroku.