Api instabilities

Oct 09 at 03:19pm CEST

Affected services

Plans calculation API (production)

Plans calculation API (staging)

Customer portal (production)

Customer portal (staging)

Backoffice (production)

Backoffice (staging)

Sline Scoring Engine (production)

Sline Scoring Engine (staging)

Resolved
Oct 09 at 08:39pm CEST

Issue resolved by Heroku.

Created
Oct 09 at 03:19pm CEST

The API is currently unstable (experiencing frequent timeouts) due to issues with Heroku.